Blog posts from 2011 - Differentis

The reality of delivering Consumerisation in Corporates

By Mark Helme

Date 10 October 2011 Tags

The Economist special recently highlighted the increasing use of Consumer Technology in Corporates in its article ‘The consumer–industrial complex‘.

Differentis has been involved in leading edge efforts in Consumerisation for the last decade, and it is evident that these changes have massive consequences for the way IT should be managed. These changes encompass the technologies themselves, the way those technologies are used, the manner in which they are supported, the applications that the new technologies allow, the ways in which the enterprise can change and the services that are bought. They also change the IT governance and increasingly importantly, the degrees of freedom granted to the users.

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Is someone advising you to move to the Cloud? Then think about this:

By Ronald Mackintosh

Date 8 September 2011 Tags ,

Suppliers and evangelists are enthusiastically promoting the wholesale migration of corporate IT into the cloud; what appears to be a simple suggestion hides a set of complex trade–offs.

It’s true that mobility continues to grow, that we are enthused by new consumer technology, and that work and play are not sharply distinguished. At work we are increasingly demanding the ability to access our applications and our data anytime, anywhere, quickly and easily, and from the device of our choice.

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The XP trap, there is a better way

By Ronald Mackintosh

Date 22 April 2011 Tags

XP the faithful servant

XP has been a faithful servant of the corporate world. Most corporations have built a locked down image of XP to run on their desktops, and this is still widely regarded as the best way to manage a large estate without explosive support and testing costs. This has come at the price of speed and flexibility for the business and of varying suitability and usability for users, but this is a trade-off that the CIO (and his colleagues) have been prepared to make.

Now that XP is two generations old, MS can stop selling “downgrades” to XP, and there is a hard stop in 2014 when support will cease. No matter how well Windows7 may compare to XP, upgrading is a huge commitment of time and money with payback largely reliant on the development of new applications that it enables. So, many Corporates are caught in a trap, facing a forced global desktop upgrade to Windows7, which could require substantial investment in new more powerful hardware, but does little to reduce the support costs or show any upside to the business. But there is a better way…

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Consumerisation of technology: Curse or Cure? (3/3)

By Mark Helme

Date 19 March 2011 Tags

In Part 2 we provided some rules of thumb to show how organisations can harness the enthusiasm of users to create new and valuable applications of its technologies, and in Part 1 we discussed how organisations can create value from the consumerisation of traditional IT.

In this part we are going to look at some of the management disciples needed to deal with the consumerisation of IT.

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Consumerisation of technology: Curse or Cure? (2/3)

By Mark Helme

Date 19 February 2011 Tags

In Part 1 we examined the emerging evidence that, handled carefully, a considered response to the consumerisation of technology can alleviate many ills that bedevil traditional IT.

We discussed how organisations can create value from the consumerisation of traditional IT and in this note we are going to look at some specific implementation actions that can be taken.

Next time we’ll look at issues for management, as we believe that a different management approach will be required, and a new set of implementation lessons will need to be learnt, if the response to this phenomenon is to be productive

The main issue is not the technology itself, but that users’ experience of technology outside the workplace has transformed over the last decade. This gives rise to inevitable tensions that cannot be ignored. We provide some rules of thumb below which may be helpful.

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